Wippells Kitchens and Cabinets
Privacy Policy
How we collect, use and protect your personal information when you visit our website or request a quote.
Overview
This Privacy Policy explains how Wippells Kitchens and Cabinets (we, us, our) handles personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to information collected through our website, phone, email and in-person enquiries.
Last updated: March 2026
What we collect
Personal information
The types of personal information we may collect include:
• Name and contact details (phone, email, address)
• Details about your project (measurements, preferences, site access requirements)
• Photos you provide of your space or plans
• Communications with us (enquiries, quote requests, feedback)
We generally collect personal information directly from you, unless it is unreasonable or impracticable to do so.
How we use your information
We use personal information to:
• Respond to enquiries and provide quotes
• Arrange site visits, design discussions and installation scheduling
• Provide and improve our services (kitchens, cabinetry and glazing)
• Communicate about your project, including changes and approvals
• Meet legal, regulatory and safety obligations
Disclosure to third parties
We may disclose personal information to trusted third parties where needed to deliver our services, such as suppliers, trades, contractors, and service providers (e.g. hosting, email, IT support). We take reasonable steps to ensure these parties handle information appropriately.
We do not sell your personal information.
Website data, cookies and analytics
Our website may use cookies or similar technologies to help it function and to understand how visitors use the site. This information may include device and browser details, pages visited and approximate location. You can adjust cookie settings in your browser; however, some site features may not work as intended.
Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. We keep information only for as long as needed for the purposes described in this policy (and as required by law), then securely delete or de-identify it where appropriate.
Access, correction and complaints
You may request access to, or correction of, the personal information we hold about you. If you have a privacy concern or complaint, please contact us and we will respond within a reasonable timeframe.
Service area: St George, QLD and surrounding region.
Questions about privacy?
Contact Wippells Kitchens and Cabinets
If you’d like to access or correct your information, or have any questions about this policy, contact us and we’ll help.